As necessary, changes are made to improve our systems. The American Red Cross employs error checking procedures to make certain transactions are processed completely and accurately. The companies we work with to process credit card transactions also use high grade encryption and security protocols. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send to us.

We use high grade encryption and the https security protocol to communicate with your browser software. When donors submit sensitive information on, their information is protected both online and offline. The American Red Cross takes every precaution to protect our donors' information. If you are located outside the U.S., please contact your National Red Cross or Red Crescent Society to determine the best way you can provide support. For a faster response, please have the details of your transaction ready when you contact us. You may receive support by completing our online inquiry form. Mail your donation to your local Red Cross or to the American Red Cross at:.We appreciate your gift to the American Red Cross and would like to share with you alternate ways to give a gift: If you have attempted to donate online and received a ‘donation declined’ message, please check with your bank to see if the transaction actually went through. Because we value donor privacy, we have strict protections in place to prevent fraudulent charges. Our fraud protections blocked your transaction.You are within a corporate or government firewall.You are currently outside of the US and/or using an international credit card.Your personal information did not match with the credit/debit card entered.Donations are sometimes declined due to the following reasons: We are sorry to hear that you had difficulty making a donation.

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